Difference between revisions of "stoney mail: Pre-sales customer qualification check list"

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<pre>
 
<pre>
 
Mail Domain Name:            <MAILDOMAIN>                      example.com
 
Mail Domain Name:            <MAILDOMAIN>                      example.com
Mail Domain Alias Name(s):  <MAILDOMAINALIAS>                  example.org
+
Mail Domain Alias Name(s):  <MAILDOMAINALIAS>                  example.org (optional)
 +
</pre>
 +
 
 +
Some default setting valid for this domain.
 +
<pre>
 +
Default Language:            <LANGUAGE>                        de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR (more languages can be added when needed)
 +
Default Mailbox Size:        <MAILBOXSIZE>                      100 Megabyte (in 100 Megabyte steps)
 +
Default with Groupware:      <GROUPWARE>                        yes or no, web mail access is always included
 +
</pre>
 +
 
 +
If you would like to use our Domain Name Servers:
 +
<pre>
 
Domain Name Server 1:        <DNS1>                            ns-01.stepping-stone.ch
 
Domain Name Server 1:        <DNS1>                            ns-01.stepping-stone.ch
 
Domain Name Server 2:        <DNS2>                            ns-02.stepping-stone.ch
 
Domain Name Server 2:        <DNS2>                            ns-02.stepping-stone.ch
 
</pre>
 
</pre>
  
Some default setting valid for this domain.
+
If you want to use your own Domain Name Servers, the entries must look as follows:
 
<pre>
 
<pre>
Default Language:            <LANGUAGE>                        de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR
+
example.com.       14400  IN      MX      10 mail.stepping-stone.ch.
Default Mailbox Size:       <MAILBOXSIZE>                      100 Megabyte, 200 Megabyte, ...
+
example.com.        14400  IN     MX      20 mx-backup.stepping-stone.ch.
Default with Groupware:     <GROUPWARE>                        TRUE or FALSE
+
 
</pre>
 
</pre>
  
 
== Mail Account ==
 
== Mail Account ==
 +
=== Manual Provisioning of a single Mail Account ===
 +
<pre>
 +
Contact Gender:              <GENDER>                          m
 +
Contact:                    <NAME> <SURNAME>                  Michael Eichenberger
 +
Language:                    <LANGUAGE>                        en-GB
 +
Mail:                        <MAIL>                            michael.eichenberger@stepping-stone.ch
 +
Alias:                      <ALIAS>                            mei@stepping-stone.ch (optional, a semicolon separated list)
 +
Password:                    <PASSWORD>                        verysecret (may be left free, in this case one will automatically be created for you)
 +
Quota:                      <QUOTA>                            100 Megabyte (in 100 Megabyte steps)
 +
Groupware:                  <GROUPWARE>                        yes (yes or no, web mail access is always included)
 +
Forwards:                    <FORWARDS>                        - (optional, a semicolon separated list)
 +
</pre>
 +
 
=== Bulk load with CSV file ===
 
=== Bulk load with CSV file ===
 
A CSV file in the following structure can be provided for multiple Mail Accounts:
 
A CSV file in the following structure can be provided for multiple Mail Accounts:
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!Surname<br />
 
!Surname<br />
 
!Gender<br />[f,m,n]
 
!Gender<br />[f,m,n]
!Language<br />[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] [1]
+
!Language<br />[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] x<sup>1</sup>
!E-Mail<br />
+
!Mail<br />
 
!Alias<br />(semicolon separated)
 
!Alias<br />(semicolon separated)
 
!Password<br />(will be generated if empty)
 
!Password<br />(will be generated if empty)
!Quota<br /> (in 100 Megabyte steps) [1]
+
!Quota<br /> (in 100 Megabyte steps) x<sup>1</sup>
!Groupware<br />[yes,no] [1]
+
!Groupware<br />[yes,no] x<sup>1</sup>
 
!Forwards<br />(semicolon separated)
 
!Forwards<br />(semicolon separated)
  
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|}
 
|}
  
* [1]: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty.
+
* x<sup>1</sup>: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty.
  
 
The above table leads to the following CSV file:
 
The above table leads to the following CSV file:
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=== Provisioning via REST API ===
 
=== Provisioning via REST API ===
You can also use the [http://wiki.stoney-cloud.org/index.php/stoney_mail:_Mail_Resource_-_REST_API stoney mail: Mail Resource - REST API] to provision the Mail Accounts.
+
You can also use the [[stoney core: People Resource - REST API]] and the [[stoney mail: Mail Resource - REST API]] to provision a person and the the mail accounts.
  
 
[[Category:stoney mail]]
 
[[Category:stoney mail]]

Latest revision as of 15:00, 5 January 2015

Overview

We need a presales costumer qualification check list, which gathers all the necessary information to be able to provision an new mail domain for a customer of a reseller.

Checklist

Reseller

Organisation:                <ORGANISATION>                     stepping stone GmbH
Contact Gender:              <GENDER>                           m
Contact:                     <NAME> <SURNAME>                   Michael Eichenberger
Address:                     <ADDRESS>                          Neufeldstrasse 9
                             <COUNTRY>-<ZIP> <LOCATION>         CH-3012 Bern
Mail:                        <MAIL>                             info@stepping-stone.ch
Telephone[1]:                <TELEPHONE>                        +41 31 332 53 63
Mobile[1]:                   <MOBILE>                           +41 76 392 36 23
Language:                    <LANGUAGE>                         en-GB

[1]: Either telephone or mobile need to be present. Both numbers can exist together.

Groupware URL:               <GROUPWAREURL>                     groupware.stepping-stone.ch
Logout Redirect URL:         <LOGOUTREDIRECTURL>                www.stepping-stone.ch

Customer

Organisation:                <ORGANISATION>                     stepping stone GmbH
Contact Gender:              <GENDER>                           m
Contact:                     <NAME> <SURNAME>                   Michael Eichenberger
Address:                     <ADDRESS>                          Neufeldstrasse 9
                             <COUNTRY>-<ZIP> <LOCATION>         CH-3012 Bern
Mail:                        <MAIL>                             info@stepping-stone.ch
Telephone[1]:                <TELEPHONE>                        +41 31 332 53 63
Mobile[1]:                   <MOBILE>                           +41 76 392 36 23
Language:                    <LANGUAGE>                         en-GB

[1]: Either telephone or mobile need to be present. Both numbers can exist together.

Mail Domain

Values needed for the set-up of a new Mail Domain:

Mail Domain Name:            <MAILDOMAIN>                       example.com
Mail Domain Alias Name(s):   <MAILDOMAINALIAS>                  example.org (optional)

Some default setting valid for this domain.

Default Language:            <LANGUAGE>                         de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR (more languages can be added when needed)
Default Mailbox Size:        <MAILBOXSIZE>                      100 Megabyte (in 100 Megabyte steps)
Default with Groupware:      <GROUPWARE>                        yes or no, web mail access is always included

If you would like to use our Domain Name Servers:

Domain Name Server 1:        <DNS1>                             ns-01.stepping-stone.ch
Domain Name Server 2:        <DNS2>                             ns-02.stepping-stone.ch

If you want to use your own Domain Name Servers, the entries must look as follows:

example.com.        14400   IN      MX      10 mail.stepping-stone.ch.
example.com.        14400   IN      MX      20 mx-backup.stepping-stone.ch.

Mail Account

Manual Provisioning of a single Mail Account

Contact Gender:              <GENDER>                           m
Contact:                     <NAME> <SURNAME>                   Michael Eichenberger
Language:                    <LANGUAGE>                         en-GB
Mail:                        <MAIL>                             michael.eichenberger@stepping-stone.ch
Alias:                       <ALIAS>                            mei@stepping-stone.ch (optional, a semicolon separated list)
Password:                    <PASSWORD>                         verysecret (may be left free, in this case one will automatically be created for you)
Quota:                       <QUOTA>                            100 Megabyte (in 100 Megabyte steps)
Groupware:                   <GROUPWARE>                        yes (yes or no, web mail access is always included)
Forwards:                    <FORWARDS>                         - (optional, a semicolon separated list)

Bulk load with CSV file

A CSV file in the following structure can be provided for multiple Mail Accounts:

Name
Surname
Gender
[f,m,n]
Language
[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] x1
Mail
Alias
(semicolon separated)
Password
(will be generated if empty)
Quota
(in 100 Megabyte steps) x1
Groupware
[yes,no] x1
Forwards
(semicolon separated)
Michael Eichenberger m en-GB michael.eichenberger@stepping-stone.ch mei@stepping-stone.ch 100 yes support@stepping-stone.ch;info@stepping-stone.ch
Info stepping stone GmbH n de-CH info@stepping-stone.ch support@stepping-stone.ch;hosting@stepping-stonec.ch secret45 300 yes
  • x1: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty.

The above table leads to the following CSV file:

Michael,Eichenberger,m,en-GB,michael.eichenberger@stepping-stone.ch,mei@stepping-stone.ch,,100,yes,michael.eichenberger@gmail.com
Info,stepping stone GmbH,n,de-CH,info@stepping-stone.ch,support@stepping-stone.ch;hosting@stepping-stonec.ch,secret45,300,yes,

Provisioning via REST API

You can also use the stoney core: People Resource - REST API and the stoney mail: Mail Resource - REST API to provision a person and the the mail accounts.