Difference between revisions of "stoney mail: Pre-sales customer qualification check list"

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(Customer)
(Mail Account)
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== Mail Account ==
 
== Mail Account ==
 +
=== Manual Provisioning of a single Mail Account ===
 +
<pre>
 +
Contact Gender:              <GENDER>                          m
 +
Contact:                    <NAME> <SURNAME>                  Michael Eichenberger
 +
Language:                    <LANGUAGE>                        en-GB
 +
Mail:                        <MAIL>                            michael.eichenberger@stepping-stone.ch
 +
Alias:                      <ALIAS>                            mei@stepping-stone.ch
 +
Password:                    <PASSWORD>                        verysecret
 +
Quota:                      <QUOTA>                            100 Megabyte
 +
Groupware:                  <GROUPWARE>                        yes
 +
Forwards:                    <FORWARDS>                        -
 +
</pre>
 +
 
=== Bulk load with CSV file ===
 
=== Bulk load with CSV file ===
 
A CSV file in the following structure can be provided for multiple Mail Accounts:
 
A CSV file in the following structure can be provided for multiple Mail Accounts:
Line 62: Line 75:
 
!Gender<br />[f,m,n]
 
!Gender<br />[f,m,n]
 
!Language<br />[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] [1]
 
!Language<br />[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] [1]
!E-Mail<br />
+
!Mail<br />
 
!Alias<br />(semicolon separated)
 
!Alias<br />(semicolon separated)
 
!Password<br />(will be generated if empty)
 
!Password<br />(will be generated if empty)

Revision as of 15:48, 7 February 2014

Overview

We need a presales costumer qualification check list, which gathers all the necessary information to be able to provision an new mail domain for a customer of a reseller.

Checklist

Reseller

Organisation:                <ORGANISATION>                     stepping stone GmbH
Contact Gender:              <GENDER>                           m
Contact:                     <NAME> <SURNAME>                   Michael Eichenberger
Address:                     <ADDRESS>                          Neufeldstrasse 9
                             <COUNTRY>-<ZIP> <LOCATION>         CH-3012 Bern
Mail:                        <MAIL>                             info@stepping-stone.ch
Telephone[1]:                <TELEPHONE>                        +41 31 332 53 63
Mobile[1]:                   <MOBILE>                           +41 76 392 36 23
Language:                    <LANGUAGE>                         en-GB

[1]: Either telephone or mobile need to be present. Both numbers can exist together.

Groupware URL:               <GROUPWAREURL>                     groupware.stepping-stone.ch
Logout Redirect URL:         <LOGOUTREDIRECTURL>                www.stepping-stone.ch

Customer

Organisation:                <ORGANISATION>                     stepping stone GmbH
Contact Gender:              <GENDER>                           m
Contact:                     <NAME> <SURNAME>                   Michael Eichenberger
Address:                     <ADDRESS>                          Neufeldstrasse 9
                             <COUNTRY>-<ZIP> <LOCATION>         CH-3012 Bern
Mail:                        <MAIL>                             info@stepping-stone.ch
Telephone[1]:                <TELEPHONE>                        +41 31 332 53 63
Mobile[1]:                   <MOBILE>                           +41 76 392 36 23
Language:                    <LANGUAGE>                         en-GB

[1]: Either telephone or mobile need to be present. Both numbers can exist together.

Mail Domain

Values needed for the set-up of a new Mail Domain:

Mail Domain Name:            <MAILDOMAIN>                       example.com
Mail Domain Alias Name(s):   <MAILDOMAINALIAS>                  example.org
Domain Name Server 1:        <DNS1>                             ns-01.stepping-stone.ch
Domain Name Server 2:        <DNS2>                             ns-02.stepping-stone.ch

Some default setting valid for this domain.

Default Language:            <LANGUAGE>                         de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR 
Default Mailbox Size:        <MAILBOXSIZE>                      100 Megabyte, 200 Megabyte, ...
Default with Groupware:      <GROUPWARE>                        TRUE or FALSE

Mail Account

Manual Provisioning of a single Mail Account

Contact Gender:              <GENDER>                           m
Contact:                     <NAME> <SURNAME>                   Michael Eichenberger
Language:                    <LANGUAGE>                         en-GB
Mail:                        <MAIL>                             michael.eichenberger@stepping-stone.ch
Alias:                       <ALIAS>                            mei@stepping-stone.ch
Password:                    <PASSWORD>                         verysecret
Quota:                       <QUOTA>                            100 Megabyte
Groupware:                   <GROUPWARE>                        yes
Forwards:                    <FORWARDS>                         -

Bulk load with CSV file

A CSV file in the following structure can be provided for multiple Mail Accounts:

Name
Surname
Gender
[f,m,n]
Language
[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] [1]
Mail
Alias
(semicolon separated)
Password
(will be generated if empty)
Quota
(in 100 Megabyte steps) [1]
Groupware
[yes,no] [1]
Forwards
(semicolon separated)
Michael Eichenberger m en-GB michael.eichenberger@stepping-stone.ch mei@stepping-stone.ch 100 yes support@stepping-stone.ch;info@stepping-stone.ch
Info stepping stone GmbH n de-CH info@stepping-stone.ch support@stepping-stone.ch;hosting@stepping-stonec.ch secret45 300 yes
  • [1]: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty.

The above table leads to the following CSV file:

Michael,Eichenberger,m,en-GB,michael.eichenberger@stepping-stone.ch,mei@stepping-stone.ch,,100,yes,michael.eichenberger@gmail.com
Info,stepping stone GmbH,n,de-CH,info@stepping-stone.ch,support@stepping-stone.ch;hosting@stepping-stonec.ch,secret45,300,yes,

Provisioning via REST API

You can also use the stoney mail: Mail Resource - REST API to provision the Mail Accounts.