Difference between revisions of "stoney mail: Pre-sales customer qualification check list"
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(Created page with "= Overview = We need a presales costumer qualification check list, which gathers all the necessary information to be able to provision an new mail domain for a customer of a r...") |
m (Chrigu moved page stoney mail: Pre-sales costumer qualification check list to stoney mail: Pre-sales customer qualification check list: corrected typo within title) |
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Line 13: | Line 13: | ||
Telephone[1]: <TELEPHONE> +41 31 332 53 63 | Telephone[1]: <TELEPHONE> +41 31 332 53 63 | ||
Mobile[1]: <MOBILE> +41 76 392 36 23 | Mobile[1]: <MOBILE> +41 76 392 36 23 | ||
− | Language: | + | Language: <LANGUAGE> en-GB |
</pre> | </pre> | ||
[1]: Either telephone or mobile need to be present. Both numbers can exist together. | [1]: Either telephone or mobile need to be present. Both numbers can exist together. | ||
<pre> | <pre> | ||
− | Groupware URL: <GROUPWAREURL> | + | Groupware URL: <GROUPWAREURL> groupware.stepping-stone.ch |
− | Logout Redirect URL: <LOGOUTREDIRECTURL> | + | Logout Redirect URL: <LOGOUTREDIRECTURL> www.stepping-stone.ch |
</pre> | </pre> | ||
Line 32: | Line 32: | ||
Telephone[1]: <TELEPHONE> +41 31 332 53 63 | Telephone[1]: <TELEPHONE> +41 31 332 53 63 | ||
Mobile[1]: <MOBILE> +41 76 392 36 23 | Mobile[1]: <MOBILE> +41 76 392 36 23 | ||
− | Language: | + | Language: <LANGUAGE> en-GB |
</pre> | </pre> | ||
[1]: Either telephone or mobile need to be present. Both numbers can exist together. | [1]: Either telephone or mobile need to be present. Both numbers can exist together. | ||
Line 40: | Line 40: | ||
<pre> | <pre> | ||
Mail Domain Name: <MAILDOMAIN> example.com | Mail Domain Name: <MAILDOMAIN> example.com | ||
− | Mail Domain Alias Name(s): <MAILDOMAINALIAS> example.org | + | Mail Domain Alias Name(s): <MAILDOMAINALIAS> example.org (optional) |
+ | </pre> | ||
+ | |||
+ | Some default setting valid for this domain. | ||
+ | <pre> | ||
+ | Default Language: <LANGUAGE> de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR (more languages can be added when needed) | ||
+ | Default Mailbox Size: <MAILBOXSIZE> 100 Megabyte (in 100 Megabyte steps) | ||
+ | Default with Groupware: <GROUPWARE> yes or no, web mail access is always included | ||
+ | </pre> | ||
+ | |||
+ | If you would like to use our Domain Name Servers: | ||
+ | <pre> | ||
Domain Name Server 1: <DNS1> ns-01.stepping-stone.ch | Domain Name Server 1: <DNS1> ns-01.stepping-stone.ch | ||
Domain Name Server 2: <DNS2> ns-02.stepping-stone.ch | Domain Name Server 2: <DNS2> ns-02.stepping-stone.ch | ||
</pre> | </pre> | ||
− | + | If you want to use your own Domain Name Servers, the entries must look as follows: | |
<pre> | <pre> | ||
− | + | example.com. 14400 IN MX 10 mail.stepping-stone.ch. | |
− | + | example.com. 14400 IN MX 20 mx-backup.stepping-stone.ch. | |
− | + | ||
</pre> | </pre> | ||
== Mail Account == | == Mail Account == | ||
+ | === Manual Provisioning of a single Mail Account === | ||
+ | <pre> | ||
+ | Contact Gender: <GENDER> m | ||
+ | Contact: <NAME> <SURNAME> Michael Eichenberger | ||
+ | Language: <LANGUAGE> en-GB | ||
+ | Mail: <MAIL> michael.eichenberger@stepping-stone.ch | ||
+ | Alias: <ALIAS> mei@stepping-stone.ch (optional, a semicolon separated list) | ||
+ | Password: <PASSWORD> verysecret (may be left free, in this case one will automatically be created for you) | ||
+ | Quota: <QUOTA> 100 Megabyte (in 100 Megabyte steps) | ||
+ | Groupware: <GROUPWARE> yes (yes or no, web mail access is always included) | ||
+ | Forwards: <FORWARDS> - (optional, a semicolon separated list) | ||
+ | </pre> | ||
+ | |||
=== Bulk load with CSV file === | === Bulk load with CSV file === | ||
A CSV file in the following structure can be provided for multiple Mail Accounts: | A CSV file in the following structure can be provided for multiple Mail Accounts: | ||
Line 61: | Line 84: | ||
!Surname<br /> | !Surname<br /> | ||
!Gender<br />[f,m,n] | !Gender<br />[f,m,n] | ||
− | !Language<br />[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] | + | !Language<br />[de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] x<sup>1</sup> |
− | ! | + | !Mail<br /> |
!Alias<br />(semicolon separated) | !Alias<br />(semicolon separated) | ||
!Password<br />(will be generated if empty) | !Password<br />(will be generated if empty) | ||
− | !Quota<br /> (in 100 Megabyte steps) | + | !Quota<br /> (in 100 Megabyte steps) x<sup>1</sup> |
− | !Groupware<br />[yes,no] | + | !Groupware<br />[yes,no] x<sup>1</sup> |
!Forwards<br />(semicolon separated) | !Forwards<br />(semicolon separated) | ||
Line 96: | Line 119: | ||
|} | |} | ||
− | * | + | * x<sup>1</sup>: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty. |
The above table leads to the following CSV file: | The above table leads to the following CSV file: | ||
Line 105: | Line 128: | ||
=== Provisioning via REST API === | === Provisioning via REST API === | ||
− | You can also use the [ | + | You can also use the [[stoney core: People Resource - REST API]] and the [[stoney mail: Mail Resource - REST API]] to provision a person and the the mail accounts. |
[[Category:stoney mail]] | [[Category:stoney mail]] |
Latest revision as of 15:00, 5 January 2015
Contents
Overview
We need a presales costumer qualification check list, which gathers all the necessary information to be able to provision an new mail domain for a customer of a reseller.
Checklist
Reseller
Organisation: <ORGANISATION> stepping stone GmbH Contact Gender: <GENDER> m Contact: <NAME> <SURNAME> Michael Eichenberger Address: <ADDRESS> Neufeldstrasse 9 <COUNTRY>-<ZIP> <LOCATION> CH-3012 Bern Mail: <MAIL> info@stepping-stone.ch Telephone[1]: <TELEPHONE> +41 31 332 53 63 Mobile[1]: <MOBILE> +41 76 392 36 23 Language: <LANGUAGE> en-GB
[1]: Either telephone or mobile need to be present. Both numbers can exist together.
Groupware URL: <GROUPWAREURL> groupware.stepping-stone.ch Logout Redirect URL: <LOGOUTREDIRECTURL> www.stepping-stone.ch
Customer
Organisation: <ORGANISATION> stepping stone GmbH Contact Gender: <GENDER> m Contact: <NAME> <SURNAME> Michael Eichenberger Address: <ADDRESS> Neufeldstrasse 9 <COUNTRY>-<ZIP> <LOCATION> CH-3012 Bern Mail: <MAIL> info@stepping-stone.ch Telephone[1]: <TELEPHONE> +41 31 332 53 63 Mobile[1]: <MOBILE> +41 76 392 36 23 Language: <LANGUAGE> en-GB
[1]: Either telephone or mobile need to be present. Both numbers can exist together.
Mail Domain
Values needed for the set-up of a new Mail Domain:
Mail Domain Name: <MAILDOMAIN> example.com Mail Domain Alias Name(s): <MAILDOMAINALIAS> example.org (optional)
Some default setting valid for this domain.
Default Language: <LANGUAGE> de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR (more languages can be added when needed) Default Mailbox Size: <MAILBOXSIZE> 100 Megabyte (in 100 Megabyte steps) Default with Groupware: <GROUPWARE> yes or no, web mail access is always included
If you would like to use our Domain Name Servers:
Domain Name Server 1: <DNS1> ns-01.stepping-stone.ch Domain Name Server 2: <DNS2> ns-02.stepping-stone.ch
If you want to use your own Domain Name Servers, the entries must look as follows:
example.com. 14400 IN MX 10 mail.stepping-stone.ch. example.com. 14400 IN MX 20 mx-backup.stepping-stone.ch.
Mail Account
Manual Provisioning of a single Mail Account
Contact Gender: <GENDER> m Contact: <NAME> <SURNAME> Michael Eichenberger Language: <LANGUAGE> en-GB Mail: <MAIL> michael.eichenberger@stepping-stone.ch Alias: <ALIAS> mei@stepping-stone.ch (optional, a semicolon separated list) Password: <PASSWORD> verysecret (may be left free, in this case one will automatically be created for you) Quota: <QUOTA> 100 Megabyte (in 100 Megabyte steps) Groupware: <GROUPWARE> yes (yes or no, web mail access is always included) Forwards: <FORWARDS> - (optional, a semicolon separated list)
Bulk load with CSV file
A CSV file in the following structure can be provided for multiple Mail Accounts:
Name |
Surname |
Gender [f,m,n] |
Language [de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] x1 |
Mail |
Alias (semicolon separated) |
Password (will be generated if empty) |
Quota (in 100 Megabyte steps) x1 |
Groupware [yes,no] x1 |
Forwards (semicolon separated) |
---|---|---|---|---|---|---|---|---|---|
Michael | Eichenberger | m | en-GB | michael.eichenberger@stepping-stone.ch | mei@stepping-stone.ch | 100 | yes | support@stepping-stone.ch;info@stepping-stone.ch | |
Info | stepping stone GmbH | n | de-CH | info@stepping-stone.ch | support@stepping-stone.ch;hosting@stepping-stonec.ch | secret45 | 300 | yes |
- x1: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty.
The above table leads to the following CSV file:
Michael,Eichenberger,m,en-GB,michael.eichenberger@stepping-stone.ch,mei@stepping-stone.ch,,100,yes,michael.eichenberger@gmail.com Info,stepping stone GmbH,n,de-CH,info@stepping-stone.ch,support@stepping-stone.ch;hosting@stepping-stonec.ch,secret45,300,yes,
Provisioning via REST API
You can also use the stoney core: People Resource - REST API and the stoney mail: Mail Resource - REST API to provision a person and the the mail accounts.