description: This sub tree contains the templates for the maintenance service for the reseller Reseller Ltd. with the uid 4000000.
</source>
The following table describes the different attributes:
{| style="border-spacing:0;"
| style="border-top:0.002cm solid #000000;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| '''Attribute'''
| style="border-top:0.002cm solid #000000;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>'''Existence'''</center>
| style="border-top:0.002cm solid #000000;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>'''Mandatory'''</center>
| style="border-top:0.002cm solid #000000;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>'''Self-Service'''</center>
| style="border-top:0.002cm solid #000000;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>'''Changeable'''</center>
| style="border:0.002cm solid #000000;padding:0.097cm;"| '''Description'''
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| ou
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MUST</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"|
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| description
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MUST</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"|
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailFrom
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The mail address, from which the maintenance reminder mails are sent from. For example:
* <code>Support stepping stone GmbH <support@stepping-stone.ch></code>.
If this attribute does not exist, the
* <code>sstMailFrom</code>
from
* <code>ou=settings,uid=<UID>,ou=reseller,ou=configuration,ou=maintenance,ou=services,dc=stoney-cloud,dc=org</code>
must be taken.
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTo
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| If this multi-valued attribute is set with one or mail address(es), then these recipients will receive the same information as the owner. Normally, this attribute is not set.
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTemplate
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The template, that is used to create the mail that is sent to the owner of the service if <code>sstBackupWarningOn: TRUE</code> and <code>sstNotificationWarningMedium: mail</code>. If the <code>mail</code> is not set, you must look for the <code>mail</code> in the owners person entry under <code>uid=<UID>,ou=people,dc=stoney-cloud,dc=org</code>.
For example:
* <code>sstTemplate: file:///var/www/selfcare/htdocs/themes/selfcare.tombstone.ch/templates/services/backup/credentials/credentials_mail</code>.
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTemplateFormatSource
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The format of the source template. Supported values:
* <code>txt</code>
* <code>html</code>
Place holder:
* For both <code>txt</code> or <code>html</code> as a source and <code>txt</code> or <code>html</code>, the place holders have the form of <code>{$placeholder}</code>.
Default would normally be <code>txt</code>.
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTemplateFormatTarget
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The format of the target. Supported values:
* <code>txt</code>
* <code>html</code>
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTemplateReseller
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x<sup>1</sup></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The path and name to a template file, that is used to inform one or more people if the multi-valued attribute <code>sstMailTo</code> is set in the notifications sub tree of the reseller
* <code>ou=notifications,uid=<UID>,ou=reseller,ou=configuration,ou=maintenance,ou=services,dc=foss-cloud,dc=org
and if <code>sstNotificationWarning</code> is set to <code>maintenance</code>. In most cased, the attribute <code>sstMailTo</code> is set to the support organisation's mail address. For example:
* <code>sstMailTo: Support stepping stone GmbH <support@stepping-stone.ch></code>
This way, the support organisation will be pre-informed for when the customer should call or write.
The information the recipients will receive, is the same as the owner, but will formatted according to:
* <code>sstTemplate: file:///var/www/selfcare/htdocs/themes/selfcare.tombstone.ch/templates/services/maintenance/reminder_mail</code>
* <code>sstMailTemplateResellerFormatSource: txt</code>
* <code>sstMailTemplateResellerFormatTarget: txt</code>
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTemplateResellerFormatSource
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x<sup>1</sup></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The format of the source template. Supported values:
* <code>txt</code>
* <code>html</code>
Place holder:
* For both <code>txt</code> or <code>html</code> as a source and <code>txt</code> or <code>html</code>, the place holders have the form of <code>{$placeholder}</code>.
The complete path and file name is a string concatenation of the values of the attributes <code>sstTemplate</code>, <code>preferredLanguage</code> and <code>sstTemplateFormatSource</code> (with a dot in between the values). For example:
* <code>sstTemplate: file:///var/www/selfcare/htdocs/themes/selfcare.tombstone.ch/templates/services/maintenance/reminder_mail</code>
* <code>preferredLanguage: en-GB</code>
* <code>sstTemplateFormatSource: txt</code>
This gives us:<br />
* <code>file:///var/www/selfcare/htdocs/themes/selfcare.tombstone.ch/templates/services/maintenance/reminder_mail.en-GB.txt</code>
Default would normally be <code>txt</code>.
|-
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| sstMailTemplateResellerFormatTarget
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>MAY</center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center>x<sup>1</sup></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:none;padding:0.097cm;"| <center></center>
| style="border-top:none;border-bottom:0.002cm solid #000000;border-left:0.002cm solid #000000;border-right:0.002cm solid #000000;padding:0.097cm;"| The format of the target. Supported values:
* <code>txt</code>
* <code>html</code>
Default would normallb be <code>txt</code>.
|}
Legend:
* '''x''': Mandatory in all cases.
* '''x<sup>1</sup>''': Must exist, if <code>sstMailTo</code> is set.
TODO: this is a copy and still needs checking / customizing.
====== Maintenance Placeholders E-Mail (txt/html) ======
An example:
{$salutation} Mr.
{$surname} Eichenberger
{$uid} 3723707
{$percent} 98
{$quota} 100
{$backup_size} 40
{$snapshot_size} 48
Optional Values:
{$externalID} 12345
====== A Complete Example ======
(TODO)
=== Maintenance Configuration Customers ===