stoney mail: Pre-sales customer qualification check list
Contents
Overview
We need a presales costumer qualification check list, which gathers all the necessary information to be able to provision an new mail domain for a customer of a reseller.
Checklist
Reseller
Organisation: <ORGANISATION> stepping stone GmbH
Contact Gender: <GENDER> m
Contact: <NAME> <SURNAME> Michael Eichenberger
Address: <ADDRESS> Neufeldstrasse 9
<COUNTRY>-<ZIP> <LOCATION> CH-3012 Bern
Mail: <MAIL> info@stepping-stone.ch
Telephone[1]: <TELEPHONE> +41 31 332 53 63
Mobile[1]: <MOBILE> +41 76 392 36 23
Language: <LANGUAGE> en-GB
[1]: Either telephone or mobile need to be present. Both numbers can exist together.
Groupware URL: <GROUPWAREURL> groupware.stepping-stone.ch Logout Redirect URL: <LOGOUTREDIRECTURL> www.stepping-stone.ch
Customer
Organisation: <ORGANISATION> stepping stone GmbH
Contact Gender: <GENDER> m
Contact: <NAME> <SURNAME> Michael Eichenberger
Address: <ADDRESS> Neufeldstrasse 9
<COUNTRY>-<ZIP> <LOCATION> CH-3012 Bern
Mail: <MAIL> info@stepping-stone.ch
Telephone[1]: <TELEPHONE> +41 31 332 53 63
Mobile[1]: <MOBILE> +41 76 392 36 23
Language: <LANGUAGE> en-GB
[1]: Either telephone or mobile need to be present. Both numbers can exist together.
Mail Domain
Values needed for the set-up of a new Mail Domain:
Mail Domain Name: <MAILDOMAIN> example.com Mail Domain Alias Name(s): <MAILDOMAINALIAS> example.org (optional)
Some default setting valid for this domain.
Default Language: <LANGUAGE> de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR (more languages can be added when needed) Default Mailbox Size: <MAILBOXSIZE> 100 Megabyte (in 100 Megabyte steps) Default with Groupware: <GROUPWARE> yes or no, web mail access is always included
If you would like to use our Domain Name Servers:
Domain Name Server 1: <DNS1> ns-01.stepping-stone.ch Domain Name Server 2: <DNS2> ns-02.stepping-stone.ch
If you want to use your own Domain Name Servers, the entries must look as follows:
example.com. 14400 IN MX 10 mail.stepping-stone.ch. example.com. 14400 IN MX 20 mx-backup.stepping-stone.ch.
Mail Account
Manual Provisioning of a single Mail Account
Contact Gender: <GENDER> m Contact: <NAME> <SURNAME> Michael Eichenberger Language: <LANGUAGE> en-GB Mail: <MAIL> michael.eichenberger@stepping-stone.ch Alias: <ALIAS> mei@stepping-stone.ch (optional, a semicolon separated list) Password: <PASSWORD> verysecret (may be left free, in this case one will automatically be created for you) Quota: <QUOTA> 100 Megabyte (in 100 Megabyte steps) Groupware: <GROUPWARE> yes (yes or no, web mail access is always included) Forwards: <FORWARDS> - (optional, a semicolon separated list)
Bulk load with CSV file
A CSV file in the following structure can be provided for multiple Mail Accounts:
| Name |
Surname |
Gender [f,m,n] |
Language [de-CH, de-DE, en-GB, en-US, fr-CH, fr-FR] x1 |
Mail |
Alias (semicolon separated) |
Password (will be generated if empty) |
Quota (in 100 Megabyte steps) x1 |
Groupware [yes,no] x1 |
Forwards (semicolon separated) |
|---|---|---|---|---|---|---|---|---|---|
| Michael | Eichenberger | m | en-GB | michael.eichenberger@stepping-stone.ch | mei@stepping-stone.ch | 100 | yes | support@stepping-stone.ch;info@stepping-stone.ch | |
| Info | stepping stone GmbH | n | de-CH | info@stepping-stone.ch | support@stepping-stone.ch;hosting@stepping-stonec.ch | secret45 | 300 | yes |
- x1: If the default values (Language, Mailbox Size and Groupware) are set, these columns can be left empty.
The above table leads to the following CSV file:
Michael,Eichenberger,m,en-GB,michael.eichenberger@stepping-stone.ch,mei@stepping-stone.ch,,100,yes,michael.eichenberger@gmail.com Info,stepping stone GmbH,n,de-CH,info@stepping-stone.ch,support@stepping-stone.ch;hosting@stepping-stonec.ch,secret45,300,yes,
Provisioning via REST API
You can also use the stoney core: People Resource - REST API and the stoney mail: Mail Resource - REST API to provision a person and the the mail accounts.
